Phone: (011) 7541-421, 3409-301, 3409-335, 6547-293, 3409-310
E-mail: Standards sales: prodaja@iss.rs Education: iss-edukacija@iss.rs Information about standards: infocentar@iss.rs
Stevana Brakusa 2, 11030 Beograd
E-mail: Standards sales: prodaja@iss.rs Education: iss-edukacija@iss.rs Information about standards: infocentar@iss.rs
Stevana Brakusa 2, 11030 Beograd
Projects
Search Serbian, European and international standards. Identify the standard organization, select the standard number or keyword, and complete the search you want. You can also add a standard drafting stage or a committee / national committee that drafted the standard
Criteria:
03.080.01
Service excellence - Creating outstanding customer experiences through service excellence
90.93 Standard confirmed
Z052
more
Provision of services - Part 2: Services contracts - Guidance for the design, content and structure of contracts
60.60 Standard published
CASCO
more
Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts
60.60 Standard published
CASCO
more
CASCO
more
Development of service standards — Recommendations for addressing consumer issues
60.60 Standard published
CASCO
more
ISO/TC 312
more
ISO/TC 286
more
ISO/TC 324
more
Service excellence — Practices for achieving service excellence
50.00 Final text received or FDIS registered for formal approval
ISO/TC 312
more
Development of service standards — Recommendations for addressing consumer issues
60.60 Standard published
ISO/COPOLCO
more
Service excellence — Measuring service excellence performance
60.60 Standard published
ISO/TC 312
more
Service excellence — Designing excellent service to achieve outstanding customer experiences
60.60 Standard published
ISO/TC 312
more
Sharing economy — General trustworthiness and safety requirements for digital platforms
60.60 Standard published
ISO/TC 324
more
Sharing economy — Guidance for provider verification on digital platforms
60.60 Standard published
ISO/TC 324
more
ISO/TMBG
more