Projects

Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations

90.93 Standard confirmed

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations

90.93 Standard confirmed

Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations

90.93 Standard confirmed

Quality management — Customer satisfaction — Guidelines for monitoring and measuring

90.93 Standard confirmed

Quality management — Guidelines for quality plans

90.93 Standard confirmed

Quality management — Guidelines for quality management in projects

90.93 Standard confirmed

Quality management — Guidelines for configuration management

90.93 Standard confirmed

Quality management — Customer satisfaction — Guidance for business-to-consumer electronic commerce transactions

60.60 Standard published

Quality management — Guidance to understand, evaluate and improve organizational quality culture

60.60 Standard published

Measurement management systems - Requirements for measurement processes and measuring equipment (ISO 10012:2003)

60.60 Standard published

Quality management systems — Guidance for documented information

60.60 Standard published

Quality management systems — Managing an organization for quality results — Guidance for realizing financial and economic benefits

60.60 Standard published

Quality management — Guidelines for competence management and people development

90.20 Standard under periodical review

Quality management — Guidance on statistical techniques for ISO 9001:2015

60.60 Standard published

Quality management — Guidance for people engagement

60.60 Standard published

Guidelines for the selection of quality management system consultants and use of their services

90.93 Standard confirmed

Quality management systems — Organizational change management — Processes

60.60 Standard published

Safety requirements for cableway installations designed to carry persons - Quality assurance

90.60 Close of review