organization (3.6) or person that receives a product
EXAMPLE Consumer, client, end-user, retailer, beneficiary or purchaser.
NOTE 1 A customer can be internal or external to the organization.
NOTE 2 For the purposes of this International Standard, the term âcustomerâ includes potential customers.
NOTE 3 Adapted from ISO 9000:2005, 3.3.5.
organizacija (3.6) ili osoba koja prima proizvod
organizacija (3.6) ili osoba koja prima proizvod
Нема информација