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Стевана Бракуса 2, 11030 Београд
ISO/IEC 20000-10:2018
Information technology — Service management — Part 10: Concepts and vocabulary
Куповина
Објављен
Апстракт
This document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000‑1:2018 as well as the relationships between ISO/IEC 20000-1 and other International Standards and Technical Reports. This document also includes the terminology used in all parts of ISO/IEC 20000, so that organizations and individuals can interpret the concepts correctly.
This document can be used by:
a) organizations seeking to understand the terms and definitions to support the use of ISO/IEC 20000 (all parts);
b) organizations looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal;
c) organizations that wish to understand how ISO/IEC 20000 (all parts) can be used in combination with other International Standards;
d) practitioners, auditors and other parties who wish to gain an understanding of ISO/IEC 20000 (all parts).
Животни циклус
ПРЕТХОДНО
ПОВУЧЕН
ISO/IEC TR 20000-10:2015
ТРЕНУТНО
ОБЈАВЉЕН
ISO/IEC 20000-10:2018
90.92
Одлука о измени или ревизији стандарда
6. 12. 2022.
РЕВИДИРАН ОД
ПРОЈЕКАТ
ISO/IEC DIS 20000-10
Национална преузимања
Informacione tehnologije – Menadžment uslugama – Deo 10: Pojmovi i rečnik
90.92 Одлука о измени или ревизији стандарда