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ISO/IEC 20000-10:2018

Information technology — Service management — Part 10: Concepts and vocabulary
14. 9. 2018.

Опште информације

90.20     15. 10. 2024.

ISO/IEC

ISO/IEC JTC 1/SC 40

Međunarodni standard

03.080.99     35.020  

engleski  

Kupovina

Objavljen

Jezik na kome želite da primite dokument.

Apstrakt

This document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000‑1:2018 as well as the relationships between ISO/IEC 20000-1 and other International Standards and Technical Reports. This document also includes the terminology used in all parts of ISO/IEC 20000, so that organizations and individuals can interpret the concepts correctly.
This document can be used by:
a) organizations seeking to understand the terms and definitions to support the use of ISO/IEC 20000 (all parts);
b) organizations looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal;
c) organizations that wish to understand how ISO/IEC 20000 (all parts) can be used in combination with other International Standards;
d) practitioners, auditors and other parties who wish to gain an understanding of ISO/IEC 20000 (all parts).

Životni ciklus

PRETHODNO

POVUČEN
ISO/IEC TR 20000-10:2015

TRENUTNO

OBJAVLJEN
ISO/IEC 20000-10:2018
90.20 Početak postupka preispitivanja standarda
15. 10. 2024.

REVIDIRAN OD

NAPUŠTEN
ISO/IEC DIS 20000-10

Nacionalna preuzimanja

Informacione tehnologije – Menadžment uslugama – Deo 10: Pojmovi i rečnik

90.20 Početak postupka preispitivanja standarda

I1/07 Saznaj više

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