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New ISS electronic publication in Serbian language: „COVID-19 crisis: From managerial theory to practice“

Through numerous activities in the past four months, ISS wanted to help its customers, primarily SMEs, to overcome the current crisis caused by the COVID-19 pandemic. After urgently organized webinars the aim of which was to familiarize customers with how to ensure and maintain business continuity in the difficult circumstances, and then enable free download and line reading of standards in the area of business continuity, as well as standards for medical and protective equipment, ISS has made one more step to get closer to the customers.

In cooperation with Center for Risk Analysis and Crisis Management, ISS published the document „COVID-19 crisis: From managerial theory to practice“. This publication represents the collection of authorized lectures prepared by the crisis management experts, first for our webinars held from March til May this year, and now for this publication. Since the webinars attracted a lot of attention with more than 700 users participating in them, ISS wanted to share useful information and advice with a wider circle of interested parties, in this way, by combining the presentations of our lecturers. In addition to the fact that this collection contains specific examples related to crisis management during the COVID-19 pandemic, domestic experts presented their valuable experience in managing various crisis situations, so that the users of the collection can apply the presented examples and advice in this, as well as any other future crisis situation.

This publication is available in electronic format, at the moment, and can be ordered via ISS web site:, by phone 011/6547-496, 011/3409-335, or by e-mail: