New free of charge webinar: Certification as the path to successful business

This webinar provides the insight into standardization in general, standard SRPS ISO 9001 and the importance of its application, in all organizations, regardless of their size and whether they are dealing with production activities or rendering services. The knowledge you will gain during this two-hour webinar is the initial steps in establishing a quality management system that, in addition to ensuring the quality of your product or service, will increase the trust of your customers/users. For organizations that already have an established quality management system, this webinar will enable the identification of weak links in the system and the possibility of their improvement.

The webinar also provides the overview of the certification process and the relationship between standardization and certification. SRPS ISO 9001 certificate is the proof of the established quality system in your organization and a safe path to business success. Since this standard is an International (ISO 9001) as well as European standard (EN ISO 9001), the certificate that testifies to the established and applied QMS is a ticket for your organization to participate on equal basis in the local, regional, European and International markets.

The aim of the webinar is to enable organizations that are in contact with standardization and certification for the first time, as well as those who have knowledge and experience related to certification and a standard SRPS ISO 9001 that contains quality requirements to:

 provide/update/amend their knowledge of QMS in order to implement them in the organization, improve, increase customer satisfaction, employee satisfaction, as well as productivity;
 acquire or maintain quality management system certification according to SRPS ISO 9001: 2015;
 ensure a good reputation and recognition in the market;
 meet the requirements of the international market.

Who is the webinar intended for? The webinar is intended for all organizations that are certified according to SRPS ISO 9001:2015, as well as organizations that intend to implement or are in the process of implementation of SRPS ISO 9001:2015 and preparation for certification, especially representatives of quality management (or other systems), quality managers, as well as all those involved in QMS in the organization
Lecturers:
- Draga Kolar, ISS NTC CASCO member, lead quality management auditor for organizations and laboratories, manager for trainings in the field of quality management certification and laboratories accreditation, and
- Dragana Popović, Head of the ISS Certification Body, technical secretary of the ISS NTC Z210, Quality management systems and healthcare organization management, lead QMS auditor