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Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations
90.93 Standard confirmed
Quality management — Customer satisfaction — Guidelines for monitoring and measuring
90.93 Standard confirmed
Quality management — Guidelines for quality management in projects
90.93 Standard confirmed
Quality management — Guidelines for configuration management
90.93 Standard confirmed
Quality management — Customer satisfaction — Guidance for business-to-consumer electronic commerce transactions
60.60 Standard published
Durability of wood and wood-based products - Terminology - Part 1: List of equivalent terms
90.93 Standard confirmed
Durability of wood and wood based products - Terminology - Part 2: Vocabulary
90.93 Standard confirmed
Quality management — Guidance to understand, evaluate and improve organizational quality culture
60.60 Standard published
Measurement management systems - Requirements for measurement processes and measuring equipment (ISO 10012:2003)
60.60 Standard published
Quality management systems — Guidance for documented information
60.60 Standard published
Quality management systems — Managing an organization for quality results — Guidance for realizing financial and economic benefits
60.60 Standard published
Quality management — Guidelines for competence management and people development
90.20 Standard under periodical review
Steel rod for drawing and/or cold rolling - Dimensions and tolerances
90.93 Standard confirmed
Quality management — Guidance on statistical techniques for ISO 9001:2015
60.60 Standard published
Guidelines for the selection of quality management system consultants and use of their services
90.93 Standard confirmed
Quality management systems — Organizational change management — Processes
60.60 Standard published