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ISO/IEC 19086-3:2017

Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core conformance requirements

Jul 20, 2017

General information

90.93     Dec 5, 2022

ISO/IEC

ISO/IEC JTC 1/SC 38

International Standard

35.210  

English  

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Scope

ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.
ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.

Life cycle

NOW

PUBLISHED
ISO/IEC 19086-3:2017
90.93 Standard confirmed
Dec 5, 2022

CORRIGENDA / AMENDMENTS

PUBLISHED
ISO/IEC 19086-3:2017/Amd 1:2025