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ISO 22483:2020

Tourism and related services — Hotels — Service requirements

Apr 14, 2020

General information

90.93     Mar 5, 2026

ISO

ISO/TC 228

International Standard

03.200.01     03.080.30  

English  

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Scope

This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.
The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.

Life cycle

NOW

PUBLISHED
ISO 22483:2020
90.93 Standard confirmed
Mar 5, 2026

National adoptions

SRPS ISO 22483:2024  
ISS

Tourism and related services — Hotels — Service requirements

90.93   Standard confirmed

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