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SRPS CEN/TR 16706:2015

Postal Services - Quality of Service - Measurement of incorrect delivery - Feasibility Report

Apr 29, 2015

General information

90.93     Jun 5, 2020

ISS

A331

Technical Report

03.240  

English  

plan 2015

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Scope

A feasibility study has been performed to see whether a standard for this subject can be developed. CEN/TC331 decided it was not feasible but the results should be kept therefore the report is transferred into a Technical Report.

Registered postal items contain - by nature - important messages or goods. Any of such items, which may be delivered to a person not being authorized to receive them may cause substantial problems, even if the correct addressee receives it afterwards. The knowledge of the quality performed by the operator would therefore give the customer an indication, to which extend registered postal items are delivered.

It was originally aimed to specify requirements for a method and its implementation aiming at measuring another aspect of the quality of delivery. It deals specifically with registered postal items delivered to someone not authorized to get them.

Related directives

NOTE: If the word "harmonized" (marked in green) is not found in the field with the name of the directive, it means that the European standard is not cited in the OJEU.

97/67/EC

Common rules for the development of the internal market of Community postal services and the improvement of quality of service

Life cycle

NOW

PUBLISHED
SRPS CEN/TR 16706:2015
90.93 Standard confirmed
Jun 5, 2020

Related project

Adopted from CEN/TR 16706:2014