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SRPS EN ISO 9004:2018

Quality management - Quality of an organization - Guidance to achieve sustained success (ISO 9004:2018)

Nov 29, 2019
Nov 29, 2019

General information

60.60     Nov 29, 2019



European Norm

03.120.10     03.100.70  

Serbian   English  



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ISO 9004:2018 gives guidelines for enhancing an organization's ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015.
ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document.
ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.

Life cycle


SRPS EN ISO 9004:2018
60.60 Standard published
Nov 29, 2019

Related project

Adopted from EN ISO 9004:2018

Adopted from ISO 9004:2018