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ISO/IEC 20000-6:2017

Information technology — Service management — Part 6: Requirements for bodies providing audit and certification of service management systems
6. 6. 2017.

Опште информације

90.93     7. 9. 2022.

ISO/IEC

ISO/IEC JTC 1/SC 40

Međunarodni standard

03.080.99     35.020     03.120.20  

engleski  

Kupovina

Objavljen

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Apstrakt

ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000‑1. It does not change the requirements specified in ISO/IEC 20000‑1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies.
A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017, in addition to the requirements in ISO/IEC 17021‑1.

Životni ciklus

TRENUTNO

OBJAVLJEN
ISO/IEC 20000-6:2017
90.93 Odluka o potvrđivanju standarda
7. 9. 2022.

Nacionalna preuzimanja

SRPS ISO/IEC 20000-6:2018  
ISS

Informacione tehnologije – Menadžment uslugama – Deo 6: Zahtevi za tela koja obezbeđuju proveru i sertifikaciju sistema menadžmenta uslugama

90.93 Odluka o potvrđivanju standarda

I1/07 Saznaj više