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ISO/AWI 47001

Children’s rights — Child helpline management systems — Requirements

Опште информације

20.00     16. 10. 2026.

ISO

ISO/TC 356

Međunarodni standard

Apstrakt

This document provides requirements and recommendations for the provision of rights-based child
helplines.
It is intended to enable organizations to provide child helpline services that are:
rights-based
advocates for children
facilitators of meaningful child and youth participation
reliable
safe
accessible
child centred
accountable
responsibly and effectively operated in emergency settings.
This document is intended for use by any organization providing child helplines, including government
agencies, non-governmental organizations, charities and the private sector.

Životni ciklus

TRENUTNO

PROJEKAT
ISO/AWI 47001
20.00 Novi projekat upisuje se u plan rada komisije za standarde
16. 10. 2026.