ISO 9000:2015

Quality management systems — Fundamentals and vocabulary

Datum objavljivanja: 22. 9. 2015.

Опште информације

Trenutna faza: 90.92 Effective date: 21. 11. 2024.

Inicijator: ISO

Pripada: ISO/TC 176/SC 1

Vrsta: Međunarodni standard

ICS: 01.040.03 03.120.10

Jezik: engleski španski francuski ruski

Kupovina

Status: Objavljen

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Apstrakt

ISO 9000:2015 describes the fundamental concepts and principles of quality management which are universally applicable to the following:

organizations seeking sustained success through the implementation of a quality management system;
customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements;
organizations seeking confidence in their supply chain that their product and service requirements will be met;
organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;
organizations performing conformity assessments against the requirements of ISO 9001;
providers of training, assessment or advice in quality management;
developers of related standards.

ISO 9000:2015 specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.