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Glavni meni

ISO/TR 32123:2024

Transaction assurance in E-commerce — After-sales services
13. 12. 2024.

Опште информације

60.60     13. 12. 2024.

ISO

ISO/TC 321

Tehnički izveštaj

35.240.63  

engleski  

Kupovina

Objavljen

Jezik na kome želite da primite dokument.

Apstrakt

This document provides information on the nature of after-sales services unique to E-commerce transactions. It is a review of current practices across different platforms, an analysis of factors that impact quality of after-sales services in E-commerce transactions and a description of possible means to enhance after-sales services.

Životni ciklus

TRENUTNO

OBJAVLJEN
ISO/TR 32123:2024
60.60 Standard objavljen
13. 12. 2024.