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Glavni meni

ISO/TS 19384:2026

Service excellence — Guidance for the application of digital approaches to achieve service excellence
4. 2. 2026.

Опште информације

60.60     4. 2. 2026.

ISO

ISO/TC 312

Tehnička specifikacija

03.080.01  

engleski  

Kupovina

Objavljen

Jezik na kome želite da primite dokument.

Apstrakt

This document gives guidance on applying ISO 23592, including principles, models and specific application methods, to achieve service excellence by implementing and using digital approaches.
This document is applicable to organizations having, or planning to have, digital approaches to achieve service excellence.

Životni ciklus

TRENUTNO

OBJAVLJEN
ISO/TS 19384:2026
60.60 Standard objavljen
4. 2. 2026.