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Glavni meni

ISO/TS 24082:2021

Service excellence — Designing excellent service to achieve outstanding customer experiences
10. 6. 2021.

Опште информације

90.92     13. 3. 2025.

ISO

ISO/TC 312

Tehnička specifikacija

03.080.01  

engleski  

Kupovina

Objavljen

Jezik na kome želite da primite dokument.

Apstrakt

This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

Životni ciklus

TRENUTNO

OBJAVLJEN
ISO/TS 24082:2021
90.92 Odluka o izmeni ili reviziji standarda
13. 3. 2025.

REVIDIRAN OD

PROJEKAT
ISO/WD 24082