10.20 14. 2. 2026.
ISO
ISO/TC 268
Međunarodni standard
This document provides a model for designing and delivering integrated citizen-centric services, outlining the processes and requirements for building them.
This document applies to city service managers and providers at all levels of local authorities, including government-authorized service agents.
PROJEKAT
ISO/NP 37119
10.20
Početak izjašnjavanja o predlogu
14. 2. 2026.